Privacy Policy

1. Introduction

Welcome to Socialix.io ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our universal social search service.

2. Information We Collect

2.1 Information You Provide

• Account information: email address and password when you create an account
• Profile information: name and any other details you choose to provide
• Payment information: billing details processed securely through Stripe
• Search queries: the searches you perform on our platform

2.2 Information Collected Automatically

• Browser fingerprint: used to track anonymous usage limits and prevent abuse
• IP address: for security and fraud prevention
• Device information: browser type, operating system, and device identifiers
• Usage data: pages visited, features used, and interaction patterns
• Cookies and similar technologies: for session management and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our search service
• To process your subscription and payments
• To enforce rate limits and prevent abuse of our service
• To save and display your search history (for registered users)
• To communicate with you about your account and service updates
• To improve our service and develop new features
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services:

4.1 Search Technology

We use proprietary search technology to find publicly available social media content. Your search queries are processed through our secure servers to provide you with relevant results.

4.2 Stripe

Payment processing is handled by Stripe. Your payment information is collected and processed directly by Stripe and is subject to Stripe's Privacy Policy. We do not store your full credit card details.

4.3 Google OAuth

If you choose to sign in with Google, we receive your email address and basic profile information from Google. This is used solely for authentication purposes and is governed by Google's Privacy Policy.

4.4 FingerprintJS

We use FingerprintJS to generate browser fingerprints for anonymous users. This helps us enforce rate limits and prevent abuse without requiring account creation. For more information, please see FingerprintJS's Privacy Policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Search history is retained indefinitely for registered users unless you request deletion. Anonymous visitor data is retained for rate limiting purposes. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using HTTPS/TLS
• Secure password hashing using Argon2
• Regular security assessments
• Access controls and authentication for our systems

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing of your data
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies

We use essential cookies for session management and authentication. These cookies are necessary for the service to function and cannot be disabled. We do not use advertising or tracking cookies.

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: