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Terms of Service

Last updated: January 12, 2026

1. Acceptance of Terms

By accessing or using Socialix.io ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Socialix.io is a universal social search engine that enables users to search public content across multiple social networks. The Service provides advanced search capabilities with filters for different content types.

3. User Accounts

3.1 Account Creation

You may use the Service as an anonymous user with limited functionality, or create an account for additional features. When creating an account, you must provide accurate and complete information.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Subscription Plans and Pricing

4.1 Available Plans

We offer the following subscription tiers:

  • Anonymous: 3 lifetime searches (no account required)
  • Free: 10 searches per month (account required)
  • Basic: $1.99/month - 50 searches per month
  • Pro: $4.99/month - 200 searches per month

4.2 Billing

Paid subscriptions are billed monthly in advance. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel. Prices are subject to change with reasonable notice.

4.3 Rate Limits

Search limits reset at the beginning of each billing period. Unused searches do not roll over to the next period. We track anonymous usage using browser fingerprinting to prevent abuse.

5. Refund Policy

Important: We do not provide monetary refunds for subscription payments. Instead, refunds are provided as rate limit extensions.

5.1 Rate Limit Extension Refunds

If you are unsatisfied with our Service or experience technical issues that prevent you from using your searches, we will provide a refund in the form of additional search credits added to your account. The number of credits provided will be proportional to the unused portion of your subscription.

5.2 Eligibility

To be eligible for a rate limit extension refund, you must:

  • Request the refund within 30 days of the issue occurring
  • Provide a valid reason for the refund request
  • Have an active account in good standing

5.3 How to Request

To request a rate limit extension refund, please contact us atoi.xilaicos@troppuswith your account email and a description of the issue.

5.4 Exceptions

We reserve the right to deny refund requests in cases of abuse, fraud, or violation of these Terms. In exceptional circumstances and at our sole discretion, we may offer monetary refunds.

6. Cancellation

You may cancel your subscription at any time through your account dashboard. Upon cancellation, you will retain access to your paid features until the end of your current billing period. After that, your account will revert to the Free plan.

7. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Attempt to circumvent rate limits or access restrictions
  • Use automated tools, bots, or scrapers to access the Service
  • Interfere with or disrupt the Service or its infrastructure
  • Impersonate any person or entity
  • Collect or harvest user data without authorization
  • Use the Service to harass, stalk, or harm others
  • Resell or redistribute access to the Service

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Socialix.io and are protected by international copyright, trademark, and other intellectual property laws. Social network content displayed in search results belongs to its respective owners.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. SEARCH RESULTS ARE PROVIDED BY THIRD-PARTY SERVICES AND WE MAKE NO WARRANTIES REGARDING THEIR ACCURACY OR COMPLETENESS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Socialix.io SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Socialix.io and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Third-Party Services

The Service relies on third-party services including Stripe for payment processing. Your use of these services is subject to their respective terms and policies. We are not responsible for the availability or performance of third-party services.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Socialix.io operates, without regard to conflict of law principles.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Us

If you have questions about these Terms, please contact us at:

Email:oi.xilaicos@troppus

See also: Privacy Policy